TERMS & CONDITIONS

AIRTRACK WORLD RETURNS

We have a 14 day return policy. AirTracks can be returned within 14 days of receiving them. Any issues with the track must be reported within this 14 day time period.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Steps to return an AirTrack:-

1. Contact our customer service for instructions by sending us an email to info@airtrackworld.com  Tell us your order number and indicate which item you would like to return. 
2. You must contact us and not just return a product.
3. Place the item(s) in the original packing and seal the parcel securely.
4. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

AirTrack World reserve the right to refuse a refund if the Airtrack has been used as it is then not possible to resell the item.

Delivery

Please note, we accept no liability for deliveries to shared flats or business addresses where other individuals could accept and sign for the airtrack.

Damaged Airtracks

Very rarely you may encounter an issue with an airtrack. Please email us at info@airtrackworld.com to report the problem.

Punctured Airtracks unfortunately do not represent a defective item. All our Airtracks are pumped up and rigorously tested before dispatching to our customers. Please be careful to use the AirTrack away from any sharp objects, stones or glass as we will not be liable for any punctures. In addition the air track must be rolled up when stored and not folded otherwise over time the track may begin to split along fold lines.

If a puncture does okay, just like a bike tyre, we provide a puncture kit with your new AirTrack. Use the puncture kit to fix the puncture and the AirTrack will work like new.

Contract of Sale

Airtrack World only deems accepted orders once the goods have been delivered. Payment and acknowledgement of an order does not constitute a legally binding contract. We reserve the right to refund any pricing glitches or errors prior to delivery.

SALE PERIODS

No additional discount codes can be used when we offer a generic sale price from all items. This includes any email codes.

AirTrack World is a trading name of Bright Future Sports Ltd.